Thank you for choosing to shop with us! We strive to provide a seamless and efficient shipping experience for our customers. Please review our shipping policy below for important information regarding shipping methods, destinations, delivery times, and associated costs.

1. Shipping Methods:

We offer shipping services through USPS, UPS, and DHL. During the checkout process, you can select the shipping carrier that best suits your needs and preferences. Please be aware that UPS First Class International is the cheapest, but it does not provide insight into the foreign customs process once the package has left the United States. Black Seed Ink is limited to insight provided by the tracking link and can provide no additional information. Furthermore, delivery can sometimes take up to 40 days depending on the country’s staffing and backlog. To ensure delivery in a timely manner, it is suggested to use UPS or DHL.

 2. Shipping Destinations:

We currently ship globally to selected countries. To check if we ship to your location, please refer to the list of eligible countries during the checkout process. If your country is not available for selection, we apologize for any inconvenience caused.

 3. Order Processing Time:

Once your order has been placed and payment has been successfully processed, we will begin processing your order. Please allow 2 - 3 business days for order processing before shipment.

 4. Shipping Time and Delivery Estimates:

The estimated delivery time may vary depending on the shipping carrier selected, the destination country, and any potential customs clearance procedures. Once your order has been shipped, the estimated delivery time will be provided during the checkout process based on the carrier's information.

5. Shipping Costs:

Shipping costs are calculated based on the destination, weight, and dimensions of the package. The shipping cost will be calculated and displayed at checkout before you complete your purchase. Please note that any applicable customs duties, taxes, or import fees are the responsibility of the customer and may be assessed upon delivery.

6. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimated delivery date through the respective carrier's website.

 7. Order Status and Support:

For information about your order status or any shipping-related inquiries, please reach out to our customer support team at [sales@blackseedink.com] and please include your order number in the subject line. We will be happy to assist you and provide updates on the status of your shipment.

Please note that unforeseen circumstances, such as weather conditions or customs delays, may affect shipping times. We will do our best to communicate any significant delays and work towards resolving any issues that may arise.

We appreciate your understanding and cooperation regarding our shipping policy. Should you have any further questions or concerns, please do not hesitate to contact our customer support team. Thank you for choosing us as your preferred shopping destination!

Black Seed Ink LLC

Shipping Policy Last Updated: July 17, 2023